2 Customer Reviews
Review from Tracy R
1 star10/18/2024
I had a clean water flood in my house on 2/18/24. **** Davis's team was quick to respond to the initial remediation, but everything after made me regret my insurance company picking this company to do the work. After drying out my floors and ceilings, by April, they were out fixing the small amount of actual water damage. However, they didn't initially put anything in for the carpet that got ruined. They said they would, and finally did file the claim with insurance. Meanwhile, they were telling me it would be a long time before they could get to replacing the carpet, so I said that I would take care of it and we agreed they would pay me for the replacement cost they received from insurance. I ended up getting the flooring installed before they even got the insurance payment. They got their payment in June and it is now October and I have not received my refund from **** Davis for the flooring. I do NOT recommend this company to do business with. Next will be filing a small claims court case to get my money back.Review from Don W
1 star08/03/2024
Nothing but headaches, more than a year after My insurance company selected **** Davis to do some restoration work when my water heater broke summer 2023. Their work was very subpar, horrible communication, they did not arrive when they said they would and they did not even complete everything they stated that they would. In any case, at the end of the job, they emailed me stating that the work was completed and that payment had been made in full (handled by my insurance company). In May of 2024 (almost a year after the work), a member of their finance team reached out saying there was still a balance. I responded questioning this but they did not bother to respond. In August of 2024, I received an invoice for the balance. When I questioned this, I was basically told that they made a mistake in telling me that everything was paid in full and after some back and forth and me stating that this seemed fraudulent and like it was their mistake, they threatened to take me to collections if I did not pay it.
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