15 Customer Reviews
Review from Jimmy M
5 stars07/20/2024
Amazing work by **************** I will definitely get Precision Garage Door Service again for my second garage door.He took time and properly explained how the garage opener works including the operation of the remote controls and availability of mobile.I will definitely give him 10 stars if it is possible.Review from Vee J
5 stars03/10/2024
I'd call Precision Garage Door Service again if needed, and recommend them to others. DJ was a top flight technician who answered my service call, did the job efficiently and made sure I understood what I needed to do for upkeep. There was no pressure for more visits from him. Do my part oiling the various parts and have maintenance from them again in 5 years. When he was trying to change the dead light bulb in the opener motor, it became obvious that the garage door opener (at least 30 years old and really the wrong motor for my 10 yo door) was in need of replacement. Again, no suggestion from him, just obvious to me. We talked about that and made a date for replacement. 3 days off. That visit went off equally well and now, a couple weeks later I remain very pleased, and relieved. My new safer door is potentially more technologically savvy than I am so he made sure my elderly friends and I could operate the new door just like the old door!
Precision Garage Door Service Seattle Response
03/15/2024
Thank you so much for your glowing review! We're thrilled to hear that DJ provided top-notch service and made sure you were well-informed throughout the process. It's wonderful to know that there was no pressure for additional visits and that he took the time to discuss potential upgrades without pushing for them. We're glad that the replacement visit went smoothly and that you're now enjoying a safer and potentially more technologically advanced garage door. It's our priority to ensure that our customers feel confident and satisfied with their experience, and we're grateful for your recommendation. If you ever need assistance again in the future, don't hesitate to reach out.Review from Paul D
5 stars01/18/2024
Excellent service ! **** was very friendly , communicative, and straight forward about the quote/repair needed. I highly recommend this company for garage door repairs.Review from Patti M
5 stars12/16/2023
Great fast service. ********* was the best. He was punctual and patient and quickly found the problem and fixed it. I would have him back....this company rocks! I was impressed with their response time and concern for fixing the issue.Review from Vic K
5 stars11/07/2023
Technician ************************* demonstrated for me today how to change the batteries in my garage door's wireless keypad opener. No other work was required for my Precision Garage Door today, and the technician's visit was brief. My bill was $0.00. ************ was personable and efficient. He also created a load of good will for his employer during this site visit.Review from Tammy C
5 stars12/22/2022
************************* was such an amazing, kind reparman! He made the necessary adjustments to the garage door opener. I appreciated him so much! So polite!Precision Garage Door Service Seattle Response
12/26/2022
Thank you, *****! I hope you are having a wonderful holiday season. Please call us if you have any issues with your garage door system.Review from Dale F
5 stars11/11/2022
**** was very professional and timely. Answered all my questions. Great job!Review from Paul J
1 star10/24/2022
Their prices are way too high. I had them come out to fix a broken spring on our garage door. It took them about 30 minutes, and they charged over $850. When I reached out to the owner for an explanation of why the price was so high, they replied that it's the 'overhaul' package, and they set the price. He didn't explain why a spring + a few pieces would be so expensive.Review from Duane E.
5 stars07/17/2022
Really good response time. Damaged the door on Monday and had it replaced by Thursday. I was shocked!! ******************* did a great job of coming in and getting the job done. He removed and replaced the old double door in 3 hours, and that was with me chatting with him most of that time. That was two weeks ago and the door is working flawlessly. ThanksReview from Sharon T
5 stars07/15/2022
******************* installed damaged garage door panel. Excellent work- notified me of his arrival. Door panel looks great. Left area clean and tidy
Customer Review Rating
Average of 15 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.