Customer ReviewsforAPX Auto Brokers, LLC

I recently was going to cosign for my boyfriend to get a new truck that had more space for carseats as I am currently pregnant with our twins. He picked out a truck that seemed to be exactly what we needed at this dealership. The salesperson called me to get my info so he could run my credit etc to cosign. I was told a certain amount for the sales price and for the trade in value of our old truck. When my boyfriend came home with the new truck, I found out that the salesperson placed me as the MAIN signer, not the cosigner, advised my boyfriend to forge my signature instead of waiting until the next day for me to come in and sign, and the loan amount and trade in value were completely different that I was told. Now, about 2 months later, the truck is blown up after my boyfriend was able to drive it for 3 weeks after purchase. We had a mechanic look at it and they told us fixing the truck would cost upwards of 20k. We were promised when we purchased it that the motor was completely rebuilt and had no problems. Our twins are due in a month and a half and we now only have one car (mine) that works, but 2 vehicle payments. The salesperson will not respond to us when we reach out and the warranty we purchased from him states they will not help us. We really got screwed by this dealership and I absolutely do not recommend anyone going here.

We have reached out you directly, are we are in the process of working with you regarding your problems. Thank you

recently purchased a newer diesel truck from apx, ***** was the salesman. I went in with my single cab diesel pickup as trade in, needing a bigger truck for my upcoming twins and business. The truck was posted as fully rebuilt engine and was told this many times while looking at the truck. When I went into the office to do paperwork on what seemed to be a truck with a bran new engine, there were a few red flags that came up that I should have taken more serious. ***** moved very fast and did not give appropriate time to read all the documents. I asked to take them home and come back the next day and ***** told me no. That he couldnt honor the same deal the next day. Eager to get into what was supposed to be the new truck for my new family, he convinced me to buy a aftermarket warrantee that covers engine and transmission to ease my mind. Also telling me if I have any problems to just cal and he will fix it or make it rite. I trusted him and went ahead with the paperwork. Bad idea. After getting home, the following day I had about 4 codes come on the dash and things started to go south. ***** told me to take the truck to a previous shop that had worked on the truck and not to him. 2 weeks later after taking the truck to that shop I had a major injector failure. Took it to the shop and my warrantee that he sold me wouldnt cover it. ***** would not respond to any calls or texts after I had reached out the first time. I started really going thru my paperwork and realized he shorted me 4k on my trade in, after looking me in the eyes and agreeing to a set price. Now With no vehicle to drive, I payed out of pocket for the shop to replace the injectors as per diagnosis. The shop did the repairs and called me to tell me the engine blew up on the test drive, and a new engine is 18k installed. I had to go pay 6k out of pocket to go pick up my blown up truck. I have reached out to apx with no response. As of now Im 28k in debt on a truck that needs 18k to move again after putting 6k in repairs just 3 weeks after purchase. Plates expired a month ago and no new plates or new temps. Still no response from dealer on any of it. I HIGHLY recommend staying far away from apx and their partner company trucks plus. Most shady salesman I have ever encountered. They will say anything to make you feel good about the purchase, but ***** is a con artist. Sorry for the long read, but worth it if considering buying a vehicle there

We have reached out you directly, are we are in the process of working with you regarding your problems. Thank you