1 Customer Reviews
Review from Gig H
1 star07/08/2023
DrainPro was recommended by my realtors to pump my septic system for the sale of my home. They were quick to schedule but the technician did a poor job on three separate occasions and there was no oversight to inspect his work. He didn't properly pump or clean on the first occasion. Next my motor needed replacing (which never had a problem previously). The tech not only didn't bring it up to code, but left parts floating in the sludge. Other parts fell off when a second septic company came for another opinion. The motor actually pulled debris into the system because the basket wasn't installed at all and then they told me I would need to dig up my whole yard to the cost of several thousand dollars to unclog the system. When confronted, they skirted the issue for over a month and did not stand behind the lack of their work nor pay for the fix. ****** disappointing all around and I would avoid this headache by not using their services.
Drain-Pro Inc Response
07/10/2023
I would like to look into this complaint, but need an address or customer name so I can make an educated response.
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