ComplaintsforPitchbook Data Inc
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Complaint Details
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Initial Complaint
05/27/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Pitchbook maintains personal bios on individuals. My bio is incorrect and I have had at least three communications directly with the company and my profile remains unchanged. The existing profile is inaccurate and I want it changed.Business response
05/31/2024
********************* from our data operations team reached out to ************************************* to explain our methodology and we worked with him to come to an agreement on his professional bio in PitchBook. He is now satisfied with our prioritization and responsiveness to his request.Customer response
05/31/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
STInitial Complaint
07/30/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
The company is false advertising a free trial on their website that doesn't exist. They collect people's personal data and sign them up for newsletter on the promise of a free trial, and once on the second zoom call, they deny the trial and say they actually don't have one. The company has collected my data and wasted my time over false advertising on their website.*********************************************Business response
08/08/2023
PitchBook is well-respected for best-in-class data and insights on the private and public equity markets.Our clients rely on PitchBook to make more informed decisions and gain a competitive edge. For professionals interested in learning more about PitchBooks offering, we advertise the option to request a free trial, which we review and approve on a firm-by-firm basis. We reserve the right to ***** or deny trial access. Our terms of use include that reservation and states that If PitchBook agrees to provide trial access, such access may be limited to certain subsections of Content.Initial Complaint
04/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Pitch ********* has published my home address and incorrect information on their website about my company. I have repeatedly (3x at least) asked them to remove it, and they are not addressing it. I have written to the company via email and their account representative at least 3-5 times and the responses have been slow or unaddressed. This website is sharing private, confidential information and not allowing you to change it. It is not okay.This is who I am emailing with and I emailed their main email.*************************** - Senior *********************************************** | pitchbook.com ******** @pitchbook A better way to do VC, PE and M&A The PitchBook Platform I requested this change months ago and it was not changed and again it has been since last week and no change.Initial Complaint
04/12/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Pitchbook purports to provide reliable financial information on companies. This information is used by third parties as a basis for (among other things) decisions on investment and credit worthiness. Pitchbook invented purported facts about our company, ************ (www.avadaingraphene.com). These purported facts are demonstrably false. We contacted Pitchbook to request that they delete this false information from their website. Pitchbook refused. Instead, Pitchbook asked us to provide the correct information. In other words, they are publicly putting forward false financial and corporate information in order to compel businesses like ours to give them accurate information, which they then sell for their profit. This is unethical and deceptive business behavior.Business response
04/25/2022
See attached that was submittedTell us why here...
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.