ComplaintsforBataleon Snowboards
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Complaint Details
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Initial Complaint
06/22/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We as a family purchased a Bataleon Wallie snowboard as a family for my son. During one of his first trips to the slopes a bubble formed under the wrap causing integrity issues for the structure of the board. We contacted the company but they tried to blame my son's riding style for the damage. He has a K2 brand board he rides exactly the same way and has had no problems. I truly feel we got a lemon and there are manufacturer defects on this particular board. We are requesting a new board to replace this one under the warranty Bataleon offers. I'd be happy to send the old board back for inspection.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.