ComplaintsforSure Built Structures
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Complaint Details
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Initial Complaint
05/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a shed from this company and prior to them coming out had a cement slab poured for the shed and was bigger than the shed dimensions. They came out the morning of 5/27/2022 to install and I let them in the area to work and when I came home that same night noticed that the shed was not all the way on the cement slab as it was hanging over the slab by about 3-4 inches on one side. I called and spoke with owner ***** on 5/31/22 and informed him of the situation and he stated that there was nothing he was going to do as it would cost him to much money to fix his employees error. I told them that his employees should of stopped when they realized the overhang and called me but they never did as if that was the case I would of told them to stop working. His reply was that he would then have to charge me a re-schedule fee and that is why they did not stop and that he did me a favor for not charge to cut holes in the floor for the pool pipes. I informed him that we said from the beginning that there would be pipes as this was a shed to house the pool water filtration equipment. I also told him I would of been fine paying the re-schedule fee if that meant the job would be done correct. His response again was that he built the shed and they fulfilled their contract and there was nothing else he was going to do but if I wanted to move the shed on my own I could certainly do that. I am looking for assistance to hold this company liable for poor workmanship.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.