ComplaintsforTrusted Paving LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/31/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
As a ***** Deer resident and local business owner, I went out of my way to find a local ***** ************ to support when our company and residential address needed seal coating. I was pleased with my first interactions with ******** and the job he and his crew did seal coating our car dealership. I was not pleased however when he did not complete the task as agreed. In addition to seal coating the lot at ******************************** Road, ******** noted he would be back to fill in rough spots at **** and seal coat a residential address at ******************* in ***** Deer. With this kind of work, I understand we have to be patient with weather, etc. Please see the series of text message exchanges where ******** notes he will be paving the driveway after rescheduling a couple of times on 9/8 throwing in commercial hot crack filler, etc. Foolishly, I did give him full payment totaling $4200 on 9/7/2021 before the job was 100% completed as agreed. Again as a fellow business owner, I trusted him. Unfortunately he has not been receptive to texts or phone calls asking for the completion of the residential driveway and filling of rough spots at the *********************************************************************************************************************************** the right. He did not respond. At this point, I would accept an adjustment so I can pay another company to complete the residential address or he is welcome to complete the job himself - seal coating **** and filling the rough spots at ****. Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Business hours
Today,7:00 AM - 5:00 PM
| MMonday | 7:00 AM - 5:00 PM |
|---|---|
| TTuesday | 7:00 AM - 5:00 PM |
| WWednesday | 7:00 AM - 5:00 PM |
| ThThursday | 7:00 AM - 5:00 PM |
| FFriday | 7:00 AM - 5:00 PM |
| SaSaturday | 7:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.