Customer ReviewsforMills Fleet Farm
46 Customer Reviews
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Review from Mark M
1 star11/04/2024
I've had problems with Fleet Farms auto department in ******** Wisconsin I ordered tires for my car and I told them the tires that were on the car were noisy so they told me to get these certain kind of tires unfortunately I own an infinity and I need run for tires right now I'm in the position of trying to take the tires back and the manager Joe I tried to talk to wouldn't talk to me I asked to speak with him three times and he wouldn't talk to me so now I'm waiting for the general manager to contact me on Monday today they told me I needed struts so I schedule an appointment they ordered the struts but they didn't come in so I had to wait 3 days for the struts to come in they told me one of my struts was leaking and lo and behold they fix the strut that wasn't leaking and now I still got to go back and get my strut fixed I'm still waiting to see if they'll take their tires back so I can buy tires some other place I'll keep you posted I'm not very happy with them cuz they don't get back to me they told me the struts were going to be done in 2 hours it didn't took them four and a half hours and I went to the store and after they hung up on me three times when I asked to speak with the manager they said he was busy so now I'm going over his head to talk to the general manager hopefully he can give me a refund for my tires and get my strut fixed when I bought the tires they were on sale buy three get one free and now the sales ended because of the reopening for the Waukesha Fleet Farm I hope I can get a refund the manager told me I could get a refund but I haven't got one yet I'll keep you posted if they help me or not but the auto manager won't even talk to meMills Fleet Farm Response
11/11/2024
Fleet Farm has no record of any work performed for this individual, and does not have a location in ********, **. From the comments about the location being in ********, this likely is a situation involving Farm and Fleet.Please advise if Fleet Farm can help with anything further.Review from Stephan S
1 star11/03/2024
There is a manager there name David that was completely rude to us. We asked about a price and David said: "You should know better than that". It was a snarky tone. After he said that he went to were the product was and took the price tag off.Mills Fleet Farm Response
11/12/2024
From the manager involved: It was on the an impulse bin of the camo tree stand cushions. Regular price of ***** on sale for *****.I talked to the customer before I went back and looked as I knew that they were sale signed correctly as I put the signs up.They told me it was like 2 and a half bucks and I said well there no way its that cheap and I told them that Ill go back and check but that I wouldnt be able to honor a price difference of that much and hope that you understand. He started to argue with me and I said that you should know that a 40 dollar tree stand seat wouldnt be 2.49. (in a non-snarky voice).I went back and looked and it was clearly signed correctly with 11x7 sale signs on both ends of the table. On the backside of the table was a empty sign holder with a 2.49 label for hand warmers, that had been in half of the table previously.I went back to the front end to talk to them and show them the label and could not find them.Review from Ron D
1 star08/22/2024
I tried to make an appointment to have my oil changed by calling I then got an answering machine. I gave the answering machine my info and the machine said they would get back to me. That never happened!! So 3 hours later I went to the auto center n made my appointment. To make matters worse when I made my appointment the bays were ALL EMPTY n 5 people were at the counter!! Strike 1 !! I went in for my appointment and then it took 2 hours for an oil change. Plus my vehicle was parked and finished for almost a half hour while they took care of people who came in after me . I DO NOT recommend their services from the service center. If you can call it that . I WILL NEVER go back !!!!!Mills Fleet Farm Response
08/26/2024
Hello **************. I am sorry for your inconvenience. Can you please tell me what Fleet Farm Auto Center you were at ? FFReview from James M
2 stars07/21/2024
Dear Fleet Farm - your dealings with Synchrony, whether or not you intend it, will negatively impact my future shopping plans at FF. The geniuses at Synchrony apparently decided to start charging a $1.99 fee for receiving a paper statement. I likely received some small print disclosure in some mailing . . . but the paper statement fee was definitely not highlighted. Upon receipt of the fee, I immediately accessed the Synchrony site and added e-delivery of future statements. I then called and asked for a credit of the $1.99 fee. No, nope, no way. $1.99 on the FIRST statement after they "changed the rules" midstream. No, they won't credit a stinking $1.99. Very conservatively, I've spend thousands of dollars over the years with FF and with that card (guns, ammo, hunting & fishing supplies). I cancelled the card. ***** it - you've lost a customer FF due to your association with the geniuses at Synchrony, who also lost a customer that has generated much more than a $1.99 in fees for you. I'll find what I need at ******'s and alternative hardware store options. Way to go!Mills Fleet Farm Response
07/22/2024
Hello *****, Thank you for brining this to our attention. I will forward to the department that works with Synchrony. Hopefully you can still shop Fleet Farm without a credit card. :) FFReview from Mohammad M
1 star06/18/2024
I bought a Motorcycle Battery from Fleet Farm, when I add Acid and Charged it for a day it did not charge more than 10 volts (bad Cell) I took it back they tested it and said it is good, I took it home and charged it again , the same thing , it would not charge , I took it back , the Manager said sorry we can't do anything with it (means no refund) I lost 61.00 dollars , I know since ***** *** ***** took over everything is very cheap ******* Junk (even ***** they have a rating of 1-10) but since I bought so many stuff from their store they should of exchanged it, since yesterday I never go Back to junkyard FLEET FARM again-- ****** was the same way , avoid Fleet Farm my friendMills Fleet Farm Response
06/28/2024
********************. Can you please tell me what Fleet Farm location you were at? Thank you FFReview from Cheryl T
1 star05/11/2024
I was in the woman's clothing department and an older man came up to me and asked, "are you Karen? I said, "no, I'm not." He was also holding a smart phone in his hand. This was disturbing and peculiar because what was he doing in woman's clothing? Clearly I was not an employee as I had my jacket on, and a shopping cart with my purse in the kids' seat. I wonder if he was a floor walker? Either that or a pervert. Not only was he in the woman's dept., he had to go deep into it to find me. I wasn't right off a main aisle. . /Customer Response
05/17/2024
Providing firearms to felons is not a store I want to shop in.Mills Fleet Farm Response
05/17/2024
Hello ******, Can you please tell me what Fleet Farm store you were at, in the ladies department. Thank you, FFCustomer Response
05/20/2024
I have tried several times to opt out of FF emails, yet I'm still receiving them. I understand other customers have had the same issue. I actually do not want to do any further business with this company.Review from Todd B
1 star04/15/2024
I really don't appreciate the way your gas stations raise and lower their prices all the time if you're trying to turn away customers that's the way to do itMills Fleet Farm Response
04/16/2024
Hello ****, Thanks for being a Fleet Farm customer !!! Our gas pricing is regulated by ********** we are in. We are only allowed to change the price once in 24 hours and we use our competitors as a guideline. We want to give you the best price possible and that *** mean an occasional change. FFReview from Michael H
1 star03/04/2024
I'm a local critic for food but recently fleet farm has been on my radar 2 years ago I bought tires and shocks for both my car and my truck spending almost $300.00 only to find out they didn't do some of the work when all was said and done I paid twice for labor that was only done once but it doesn't end there now 5 months later I've had to take my truck to another shop and pay to have the faulty shock replaced again and all fleet farm will do is warrantee the shocks but will not refund the labor that they never did the first time and the second timeMills Fleet Farm Response
03/05/2024
**************. Can you please tell me what Fleet Farm location you were at? FFMills Fleet Farm Response
03/11/2024
Hello again **************. I believe you have been contacted by the Sr. **** of Auto and the confusion around this issue has been resolved. Thank you for being a Fleet Farm customer.Review from Sharon W
1 star02/16/2024
Don't get their credit card. If you don't use it for a lengthy time period they will drop your limit down. I took a 25 point hit on my credit score for this. Today they closed my account and I took another 8 point drop. I worked for them for a few years. They are corporate owned and do not care about their employees or shoppers.Mills Fleet Farm Response
02/21/2024
Hello **************. Fleet Farm does not provide the actual credit card, we only provide the application for credit. The Fleet Farm credit cards and services are all provided by Sychrony. All concerns regarding your credit and credit card can be addressed with Sychrony at ************. Thank you, FF .Review from Andrew S
1 star01/04/2024
After trying to resolve via email, they are unwilling to fix their email issues. They have even resorted to ignoring my requests. After many attempts to unsubscribe, they are still sending unsolicited emails to me. It appears to be linked to logging into their app, however there is no disclosure that this will automatically enroll you in daily promotional emails. Furthermore, their own Privacy Policy states that you can request to be removed, however unsubscribing via the email link, and sending separate emails have yielded no results.Mills Fleet Farm Response
01/29/2024
Hello ********************************, I believe at this time you have been unsubscribed from all of our email points. I do apologize that you were not removed from them all at one time, and you were not intentionally ignored. When you unsubscribe you are taken off the main list, the others generally follow shortly thereafter. Sorry again for your inconvenience. Thank you for being a Fleet Farm customer. FF
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