Customer ReviewsforBellin Health Services

Not happy with the experience ive had over the past 2 years with the billing department and anyone really who is supposed to help in there department. I keep getting the run around. Theres no information about an Anesthesia bill ever being sent to our insurance but it went to collections so we went to court paid the bill cause we were told we could get reimbursed if insurnace is to cover it. We did all that, paid it, then got insurnace to cover it, now ive been fighting with Bellin who got paid twice for the service and collections because nobody will help me get our money back. Apparently the money went to the surgeon who did my fiances surgery for Anesthesia because they never reported the anesthesiologist name or that he was there and did it, nothing to our insurnace. But i go to bellin after over a year of calling that i get a paper with the anastesiaologist name on it, took 15 mins of the lady being on the phone, she got one, first time hearing the name even and there is proof we paid collections off but, where did the insurnace money go? Im assuming to the surgeon not the anastesiaologist and so is my insurance because again no eob is in our insurnace nor the name of the anesthesiologist. But yet i cant get an eob for anesthesia which is what is now required after i sent multiple papers, eobs, and receipts over the last year to multiple people because it doesnt exist in our insurnace billing which i was told wasnt right as well by our insurnace. My insurnace is confused but trying to help. Bellin just shoes me from person to person and im left with nothing after hours on the phone or get rude comments. we shouldnt still be going through this 2 years later almost 3.

I had to pay off my mothers past due bills after she passed away. Then after following up a few months later I found they still weren't paid. I called the billing department and, after a long research on their part, it was found that the estate check was deposited into my own health account. Now after finding this mistake I have to wait 14 days for them to decide to pay off my mothers account and I have to call myself to see if it's been corrected! Poor business practice people!!!

I had a horrible experience at Titletown Sports Medicine in Green Bay, WI. I was walking with a crutch since the pain in my left knee was so bad. Anyway, the receptionist didn't even know where the doctor was located. I was told to go to the second floor. The doctor was way in the back on the first floor. The x-ray technician called me by the wrong name, and the LPN couldn't even update my medication list. That clinic is so bad. I have never ever seen such unprofessional and disgusting behavior in a so called medical facility. Also I did try to file a complaint with Bellin. It was ignored. It was supposed to be resolved by October 31, 2021. Absolutely nothing was done. I do have arthritis in my knee. Nothing was done at that place. The doctor did not listen to me. He was playing to the crowd of incompetent staff. Another huge problem is that I did place a review on the website of Titletown Sports Medicine. Now either the owner or some other incompetent and dishonest person took my review down. As Medicare noted when I called them about this so called clinic, Titletown basically practices elder abuse. I would advise people to stay away from that place.