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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My garbage has been missed every other week. I placed my can in the same exact spot every week. When I called to inform ******'s of my missed pickup they said they would not pick it up because my can was sitting 12 in from where it was supposed to be. **************** was not helpful and very ***********************.Business response
04/15/2024
This resident's trash was not placed in the correct spot for pick up on March 18th, 2024, so it was not picked up. The following week March 25th the trash was placed in the correct spot and was picked up without any issue.Customer response
04/15/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Please type your response here.]
Regards,
***********************
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Contact Information
Business hours
Today,7:00 AM - 5:00 PM
| MMonday | 7:00 AM - 5:00 PM |
|---|---|
| TTuesday | 7:00 AM - 5:00 PM |
| WWednesday | 7:00 AM - 5:00 PM |
| ThThursday | 7:00 AM - 5:00 PM |
| FFriday | 7:00 AM - 5:00 PM |
| SaSaturday | 8:00 AM - 12:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.