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          Find a Location

          CheckFreePay Corporation has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCheckFreePay Corporation

            Bill Paying Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            600 Vel R. Phillips Ave

            Milwaukee, WI 53203

            Visit Website
            (800) 877-8021

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Provider of electronic billing and payment solutions for consumers and businesses. 

            Products & Services

            processor of walk-in bill payments (bill payment services )

            Business Details

            This is a multi-location business.

            Find a Location

            CheckFreePay Corporation has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              600 Vel R. Phillips Ave, Milwaukee, WI 53203
              BBB File Opened:
              2/21/2020
              Years in Business:
              34
              Business Started:
              2/15/1990
              Business Started Locally:
              2/15/1990
              Business Incorporated:
              2/15/1990
              Type of Entity:
              Corporation
              Alternate Business Name
              • CheckFree Services Corporation
              Business Management
              • Nancy Whitt, Director, Regulatory Compliance
              • Michelle Viands
              Contact Information

              Customer Contact

              • Nancy Whitt, Director, Regulatory Compliance
              • Angela Stottlemyer, Presidential Liaison
              • Marshel Iman, Presidential Liaison
              • Melissa Mauk, Presidential Liaison
              • Barbara Lightfoot, Presidential Liaison
              • Danielle High, Presidential Liaison
              • Michelle Viands
              • Theresa Uhler, Presidential Liaison
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              33 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/21/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I made a payment at a Checkfree location but my payment was routed to the wrong ******. After the ****** contacted me, I contacted Checkfree to inform them of the error and was given the attached form stating that the payment was rerouted. After 3 days I contacted them again and was told that my payment hadn't been rerouted and I need a billing stub for them to reroute it! After speaking to a supervisor and the ****** i was told that on 10/14 the payment had been rerouted and they should receive it in 3-5 days. My car is set for repo because it's been 7 days and the ****** has yet to receive the payment and it is costing me an additional $300 because of this error!
              Read More
              Read 32 More Complaints

              Customer Reviews

              10 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nicole O

              10/19/2024

              Check free pay is a scam!! I made a payment through them for my auto Loan(2000 dollars). They assured the bank would receive the payment. However, the bank never received the payment. Then I proceeded to ask for a refund, I was told I would have to wait while they conduct an investigation for two weeks because the payment shows successful on their end. What a joke! The reps at check free pay are frustrating and waste of time. I got my money but I have to go the store where the transaction was made. Beware & Avoid this company

              CheckFreePay Corporation Response

              10/23/2024

              Ms. Oceane,

              Thank you for reaching out with the stated concerns. We apologize for any frustration caused regarding your issue. 

              We would be happy to research if you would like to provide details for our investigation. Please email your name, address and any details regarding the transaction to ********************** Reference case number 13463530.

              Thank You, Fiserv

              Read 9 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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