4 Customer Reviews
Review from Elizabeth G
1 star01/06/2024
We contacted ******** *********** Home Warranty to send us some out because our central heating is not working. They referred my claim to Zig's Heating and Cooling. he came out Thursday evening after 1530 hrs. he went in the basement and was back up in less than 30 minutes, he said he cleaned off something and mentioned something about a pressure switch. His demeanor was rude and he answered my question like I was stupid. I am a retired clinical nurse educator, and my husband is a retired deputy sheriff. At any rate the heat shut off 20 minutes after he left. I am upset for 2 reasons, my service has not been restored and I was charged an additional 60.00. I tried to pay him with my credit card, and he said he does not deal with credit cards at all. MY question is how is it that when I set this up with ******** *********** warranty my credit card was accepted by his company. so now its Saturday evening I still have no heat and trying to contact The Warranty company, I have been on hold all day. At 1950 hrs the warranty company told me there was no one to take my message and I should leave a message. I am being ripped off by both Zig's and ******** *********** warranty companyReview from Ramon H
1 star12/01/2023
I called this company to come to check my boiler. A man named Frameen, or something like that, came to my house to fix the problem. He promised me to fix the problem and said “ that I never would have that problem again”. He charged me $400 just to change the thermostat. After he finished he asked me to give him a review. When I opened my phone to write a review, he grabbed my phone and wrote himself a 5 star and a good review. The problem continues just the way that it was before. I called the company and no body answered. There is something that must be done about this company??? I implore anyone, stay away from this company.Review from Dan L
5 stars07/21/2022
I called Zigs heating and air and told him my compressor was shot . Told him what size and he gave me a good price over the phone and I said lets do it . Within 24 hours of that call I had entire new AC unit installed . His staff worked hard and Im really happy with everything.Review from Becky B
4 stars01/27/2022
I bought 2 new furnaces and one new A/C for a duplex in Milwaukee July of 2021. I paid 5,000 cash and 2,000 in a check. He told me i would get a receipt with warranty info mailed to me. After 3 weeks I called him asking for this information, he said sorry had some issues with email and will get this sent to me. I told him I wanted it in writing he said ok i will tell my wife - I've called many times left messages, sent texts. I finally got a hold of him and he said "why do you want this so bad is it for taxes"? - I said because i paid you for this and i want warranty info I am moving out of state and I want my son to have the info in case anything happens. But why should that matter? I paid for it and i want the proof I did. talk about shady I wonder if the IRS should know about this? Stay away from this guy he is full of it!!!!
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