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Complaint Details
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Initial Complaint
07/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I have been contacting **** from Unlimited Widows since February 2023 in order to have a window repaired, the rubber molding is hanging down and a new hand crank replaced on a window, the s**** has popped out and clothing and hands catch on it. The repair people came out in April and assessed the repairs but did not fix the problems. We have been continuously contacting **** to schedule repairs and no appointment has been set up to take care of these items.
Business response
07/26/2023
As of this response, an appointment has been set to visit and correct the complainant's issues.Customer response
07/26/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.