ComplaintsforKomarek Well Drilling
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Complaint Details
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Initial Complaint
12/21/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Earlier in the summer I talked with ********************'s about a price for a pressure tank. They told me and said when they were working on a new house next door they would swing by and install it. November 18th is when they came. I received a **** on the 20th. It was alot more money than what I was quoted and they charged me a $425.00 service call. My wife called them and explained the situation and Mr. ******************** said that the price was right and it didn't work out when they were next door thus the service charge. My wife said that they should have called to say there was a change so we would have the right to say yes or no to the installation. He told my wife that they just can't be calling customers like that. He was very rude. We paid for the pressure tank and parts and I sent a note detailing what I was paying for but not the service charge as it was not our fault it didn't work out that they didn't install it when they were next door. I received another **** from them Dec.21 for ******. . On the original **** they list service call but the **** on Dec.21 states service call and labor. I do not feel we are responsible for the ******{includes tax}
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.