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Find a Location

Speed Queen has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Speed Queen

      221 Shepard St Ripon, WI 54971-1390

    • Speed Queen

      341 Vermont St Ripon, WI 54971

    • Speed Queen

      PO Box 990 Ripon, WI 54971-0990

    • Speed Queen

      318 Vermont St Ripon, WI 54971

    Business ProfileforSpeed Queen

    Household Appliances
    Multi Location Business

    Additional business information

    Additional Info:
    Speed Queen is headquartered in Ripon, Wisconsin.
    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Gov. Action

    January 10, 2023 The following describes a Consent Order that has been formally brought by a government agency. The Department of Financial Protection and Innovation alleges, and charges as follows:

    Under California Code of Regulations, Title 10, Section 1422.4 (Regulation 1422.4), which went into effect on October 1, 2021,all CFL licensees were required to transition to the Nationwide Multistate Licensing System and Registry (NMLS) by December 31, 2021. On December 16, 2021, Complainant extended the deadline to transition to NMLS to March 15, 2022. On March 7, 2022, Complainant again extended the deadline to transition to NMLS to March 31, 2022.

    Complainant provided notice of this requirement to Respondent - via email to the Designated Email Address of each CFL licensee on July 20, 2021, September 16, 2021, October 14, 2021, November 8, 2021, and December 16, 2021. Complainant also provided notice via email to each CFL licensee that had not yet transitioned to NMLS, including Respondent, on March 7, 2022, and again via email and mail on March 28, 2022. Complainant provided further notice of this requirement over the telephone - Complainant made at least two calls to the designated telephone number provided by each CFL licensee, including Respondent - between February 1 and March 15, 2022.

    Complainant determined that Respondent was in violation of Regulation 1422.4 and
    had not transitioned management of its CFL license to NMLS as of July 22, 2022. Accordingly, Complainant issued a Citation on that date pursuant to Financial Code section 22707.5, subdivision (a). The Citation included an order to correct the violation and an order to pay an administrative fine in the amount of $2,500.00 to the Commissioner by September 20, 2022.

    Complainant served the Citation on Respondent via certified mail on July 22, 2022 and by electronic mail at Respondent's Designated Email Address on September 27, 2022. To date, Respondent has neither complied with the order to correct the violation by transitioning its license to NMLS.

    See all additional business information

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 46 Customer Reviews

    Customer Complaints

    172 complaints closed in last 3 years

    86 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Alliance Laundry Systems LLC is a manufacturer and worldwide marketer of commercial and home laundry equipment and parts.

    Business Details

    This is a multi-location business.

    Find a Location

    Speed Queen has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Speed Queen

        221 Shepard St Ripon, WI 54971-1390

      • Speed Queen

        341 Vermont St Ripon, WI 54971

      • Speed Queen

        PO Box 990 Ripon, WI 54971-0990

      • Speed Queen

        318 Vermont St Ripon, WI 54971

      Location of This Business
      221 Shepard St, Ripon, WI 54971-1390
      BBB File Opened:
      7/5/2006
      Years in Business:
      116
      Business Started:
      1/1/1908
      Business Started Locally:
      1/1/1908
      Business Incorporated:
      4/14/1998
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Alliance Laundry Systems LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Business Management
      • Michael Schoeb, CEO
      • Dorena Killam, Manager of Customer Care
      Contact Information

      Customer Contact

      • Michael Schoeb, CEO
      • Dorena Killam, Manager of Customer Care
      Additional Contact Information

      Website Addresses

      Customer Complaints

      172 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      46 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alyssa G

      1 star

      11/05/2024

      I bought the TC5 speed queen about 2 months ago and it has so far been the worst decision! After I wash my clothes there are spots being left in the drum! I have tried everything to get them out! I called speed queen and they are trying to say it is the detergent. Ummm if its the detergent then that is a major flaw in your washers! My mom has a speed queen and uses the same detergent and has never had these spots. The store where I bought the speed queen is in total shock over speed queens lack of customer service. The salesman believes it is a defect with my washer. Speed Queen wont even send someone to come look at it! They is telling me that I need to soak the drum in vinegar and baking soda. Am I expected to do this after each time I wash a load of laundry?! That is absurd! So so so so disappointed! DO NOT BUY SPPED QUEEN!

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

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