ComplaintsforBGI Equity Development
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/23/2021
- Complaint Type:
- Order Issues
- Status:
- Unresolved
We built a home with BGI Equity Development, they partnered with ******* Builders. The gentleman we have agreement ad have been working with is named *****************************. The home was sold to us in a state that is embarrassingly bad. Items done to a low level of quality, items missing, items posing safety hazards, items incomplete wrong all the above. Multiple items we paid for missing from the property, financials we are owed have been stated theyd be worked on months ago. We have followed up daily on the matter often with little to no communication. When we do get communication its often just to satisfy us that day and littered with excuses and empty promises. Our home has required someone be on site every weekday for the last 10 weeks so they can attempt to fix. Many days they dont show up at all, other days they waste the day and everyones time away. The decisions they have been making have cost my family thanksgiving and now will cost us being able to enjoy Christmas in our home. They seemingly find it a good idea to ahead of a holiday rip apart as much as they can leaving us a mess to clean and an ugly site to look at until it can later be repaired. Its disgusting, its embarrassing. We want this work done and our money owed delivered to us asap. It seems its entirely on their schedule and their schedule is slow, wasting time and filled with lies. Its our house, we paid for it yet we have no say in what is being done. We are also getting emails from individuals with no experience or knowledge of the job that are complicating matters more. We daily have service people in our home who we do not know who they are, who they represent, or what they will be doing. Our personal privacy is 100% invaded daily, people wandering our home with no advance knowledge of what they will be doing.I have many emails of my contact and photos I can submit if required.We'd like this addressed as quickly as possible to put some pressure on these individuals.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.