2 Customer Reviews
Review from Elsa A
1 star09/27/2024
I wish I had never hired Gorilla Movers! Two pieces of furniture were damaged, one of them a prized antique, and when I complained I was told that the damage could not have been caused by the movers when I KNOW that the table in question was in pristine condition before the move and had 3 damaged legs after the move. There were also deep scratches on the top of an expensive maple desk. In addition to the damages, MANY boxes were placed in the wrong rooms: there were kitchen boxes in the basement and "master bedroom" boxes in the den. I am now opening XL boxes with clothes and bedding and having to schlep the stuff upstairs armload by armload. It will take months of inspecting boxes to discover where everything is and move it to the right room.The "customer service" contact person who I spoke with to receive compensation for the damaged furniture insisted that Gorilla's movers could not have caused the damage when I KNOW that the damage was NOT there prior to the move. I cannot adequately express how dissatisfied and angry I am, both at how the move went and especially for being "blown off" when I complained about the damaged furniture.
Gorilla Movers of Wisconsin Inc. Response
10/01/2024
Thank you for the feedback. We have been in contact with you and provided compensation for the issues that we have discussed. Gorilla Movers is happy to be service for all of your moving needs.Review from Mary I
5 stars07/03/2024
Gorilla Movers provided a seamless move. The team was very careful with all of my belongings and were pleasant to work with. I couldn't have asked for more! MIGorilla Movers of Wisconsin Inc. Response
07/05/2024
Thank you for the feedback. Gorilla Movers is always here to relieve some of the stress of moving. Welcome Home!
Customer Review Rating
Average of 2 Customer Reviews
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