ComplaintsforKilpatrick Engine & Transmission Inc.
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Complaint Details
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Initial Complaint
09/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
no repair repair order or signatures for repairs by me or shop representative. verbal estimate of ******* to ******* invoice #***** and lunch paid in cash. when car was dropped off for repairs. final invoice ****** over verbal estimate. repairs to be exhaust system - install my brake master cylinder-replace rear main engine seal. shop damaged my new master cylinder. damaged my aluminum radiator and had repaired without my knowledge. ( radiator had **** miles on at. invoice when i picked car was 4,****** before tax. i should not pay for poor workmanship or to have my car damaged and not being advised and then being repaired without my authorization. l need to reinbursed for my time and to repair brake master cyl and new radiator parts and labor. just like kilpatrick i do work for nothing. and i left ****** to get the guys lunch before i knew about the damage to my car and the substandard workmanship.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.