ComplaintsforServiceMaster Restoration Professionals
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Complaint Details
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Initial Complaint
08/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had a major house fire April 10th 2021, hired service master to fix house, they told me it would be finished 8 months from contract signing, I'm going on a year *** a half and still not finished, I've gone thru 3 project managers in which 1 told me they were misusing money and abusing money from people's projects for other things, and he quit do to this, also told me I was 100% paid up to them so I could cancel my contract, I tried canceling it in which I was told at contract signing I was allowed to do at any time, they refused to let me cancel it, the next two project managers done nothing but tell me im behind on money and they apparently can't find any records of me being caught up and making payments, my house has been sitting since January and nobodies touched it other than putting some cabinets in, I just recently sent them 30 plus grand and now saying that I never have sent that to them cause apparently lost the record of it, I'm tired of this battle with them, I been without my hisur a 1 and a half and they been just sending me in circles
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.