ComplaintsforCheerful Heart Catering
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Complaint Details
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Initial Complaint
01/26/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I hired Timothy ***** with Cheerful Heart Catering in 2022 to cater my wedding. We agreed on the amount $3299.93. Mr. ***** required a down payment of $706.71, months before my wedding in Aug 2022. When I went to pay, Mr. ***** said their company went through a name change to Cheerfully Catered but Cheerful Heart Catering and Cheerfully Catered are the same company. I paid the down payment in May 2022 and $2,593.22 in July before my wedding. At 1:37pm the day of my wedding Mr. ***** texted me and cancelled without any warning. I requested a refund that he promised to return and never did. I found a replacement caterer a few hours later and had to pay the new cater $3400 + tip. When I looked up Cheerful Heart Catering and Cheerfully Catered to reach out again, the name changed to C. C. Catering LLC.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.