ComplaintsforAustin’s Handyman Services

• Initial Complaint

  03/20/2024

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  Contracted to cut down 6 small trees behind the house & a larger one on the bank. Date contract signed: November 28, 2023 Date work was to begin: December 5, 2023 Deposit: $500 paid via ****** November 28, 2023 to *********************.com (his fiancé)* ** ******* did not have ****** & I don’t use the other cash apps. Todays Date: March 20, 2024 , nearly 3 months later, work has not been started December 5, extreme weather, pushing the work back December 8, on his way, his son is sick, doesn’t have a sitter, no show December 8, inquired as to cutting 1 tree for the $500 & call it done. He became very defensive December 9 came early afternoon. Could not cut trees as he had no help. Completed a few odd jobs I needed done, paid him $265 via ****** ** ************************* December 12, 20, 22, no show. December26, was bringing rock salt, again no show December 14, 15, 16 Broken water main can’t get out of his drive December 17, 18 , Sister in hospital January 4, contact stating weather concerns but will be out soon January 20, he has frozen water lines, February 6, will be down first of week, asked I pay remainder of $1,150 in cash after work complete March 4, good weather, will be here as soon as he completes another job. Last time I heard At this point I no longer want to have any more contact with him. He has no money. I know I will never see my $500 again but his business needs to be flagged, F rating, warn others. He claimed to have 2 teams of7 employees yet couldn’t find one to help cut a tree. He claims to have business insurance in case of property damage. He does or did have workman’s comp but no liability insurance. I put my faith in this young man, he gave me the perfect sob story. I trusted him, felt he deserved a chance. We cancelled 3 doctor waiting on him to arrive, no shows.. The resolve I desire is to be released from this contract due to his breach of contract.

  Customer response

  04/24/2024

  [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  At this time, I have not been contacted by Austin’s Handyman Services regarding complaint ID *********
  
  Regards,
  
  ******* ******

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩