ComplaintsforRodeway Inn
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Complaint Details
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Initial Complaint
01/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I rented a hotel room from this place and there was a cash deposit of 50 dollars required. We'll I paid the 50 the guy at the front desk never told me that if I didn't pick my deposit up within 24 hrs of checking out that it got sent to headquarters or something like that. Rented another room a couple weeks later paid another 50 dollar deposit didn't get that one back because he said I smoked in the room which I don't even smoke then when I asked about getting the deposit back he said he was keeping about of them because I smoked in the roomCustomer response
02/16/2024
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Rodeway Inn regarding complaint ID ********.
Regards,
****** ******Initial Complaint
12/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I’m being discriminated against there is people staying at the hotel long term and the manager tells me that I have to leave after 29 days. And I even cleaned my own room and he would not give me my deposit back . He said that he was not going to give it back cause I called choice hotels on himCustomer response
02/01/2023
Better Business Bureau:
At this time, I have not been contacted by Rodeway Inn regarding complaint ID *********
Regards,
******* ****
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.