ComplaintsforBlackwater Falls State Park
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Complaint Details
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Initial Complaint
07/06/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I made reservations on line for a cabin in Blackwater Falls for June29-July 2 and I paid 600.00 and some dollars on my discover card and when we checked in they made us pay 300.00 and some more dollars because they said they could charge what ever they wanted because it is a holiday week-end and this was not mentioned when I made the reservations this is not right they owe me 300.00 and some dollars and. The cabin is a dump.Business response
07/18/2022
Response to complaint attached.Customer response
07/22/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
N
***** ******* I want a refund on some of the money that I paid for that run down cabin that we had at Blackwater Falls they had know right to charge us all that extra money and we want a refund
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.