ComplaintsforKelly Bennett Designs
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Complaint Details
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Initial Complaint
02/13/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I have no ordered flower from the retailer she said she sent them to the wrong person and was sending them iv not received them she refuses to message back and also refuses to give me a refundBusiness response
02/23/2024
Payment was refunded to the buyer. The buyer paid for a flower bouquet, it was accidentally shipped to another client and that client mailed the package to the customer. It did not arrive, and I was unaware as the customer was messaging me via ******** messages and they were in my message requests and I had no idea until the client tagged me in a post saying I was not responding to her. I then immediately refunded the client $85, which I have attached.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.