ComplaintsforDon's Appliances
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Complaint Details
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Initial Complaint
09/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date purchased September 5, 2023 $2,503.48 ** French Door Refrigerator From the day it was delivered is has not function properly. Water continued to leak into refrigerator and on food and had to be emptied at least 3 times a day; Food has spoiled and become moldy; We have not been able to us the Ice & Water dispenser and had to shut everything off; Freezer has frosted up from day one and have to continuedly wiping frost off door, sides and all food inside freezer has frost; make loud noise. Do not trust refrigerator/freezer and have contacted Don's Appliances and were told there is not anything they can do. The repairman has been here twice. Invoice number: **********. Salesperson: ******* ******* Brand: ** French Door Refrigerator: Model Number: **********.Customer response
10/25/2023
Better Business Bureau:
At this time, I have not been contacted by Don's Appliances regarding complaint ID ********.
Regards,
****** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.