ComplaintsforCanyon Auto and Diesel
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Canyon, auto and diesel has had my truck since January. They have done $2300 stuff that I did not want. I told them that in the very beginning.They did not fix everything that I wanted them to even fix and look at. They just start replacing more and charge me for it. I tried taking it to the owner 3 times and they just want to split some of the difference with me. And it's like no.They do not return phone calls. They don't answer the phone. You can never get a straight answer out of any of them.Business response
08/14/2024
Please see attached letter
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
347 Meadows Dr
Alpine, WY 83128
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | By Appt. Only |
SaSaturday | By Appt. Only |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.