ComplaintsforMonument Home Builders Inc.
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Complaint Details
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Initial Complaint
04/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was originally given 12 months to turn in any items that needed work for my new house. Their representative addressed all the concerned items in an email just days before the 12 month period ended in 2022. They began correspondence via email (which I still have those emails) with me in 2023 about the work and began the work, during the beginning the of the year the original contact stopped replying back to me and the other contact took over. I stopped hearing from the other contact at the last of the 2023 year and now cannot get ahold of anyone from the company about finishing the warranty work. Monument homebuilders is the head company while Tru-Grit Noco built the units. I cannot get a hold of anyone from either of them. True-grit is a Colorado company while Monument is a Wyoming company
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.