ComplaintsforBig O Tires - Gillette
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Complaint Details
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Initial Complaint
03/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In December of 2022 I got an oil change and assumed it was done correctly. For three weeks I drove my **** with no issues until I lost power on the highway due to burning oil, coolant, and gas all at once. I had to get a tow truck to get my vehicle somewhere safe. A mechanic look at my **** and noticed my oil filter was never fully seated and I was oozing oil. I got a new oil filter and new oil assuming the issue is fixed. Weeks go by with no issues and now I have a misfire in my 6th cylinder due to damage from the oil change. My vehicle can not be driven without risk of the cylinder being destroyed. All I’m trying to do is get my vehicle repaired. I have documentation of the oil leak and the issues it has caused.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.