Business ProfileforRV Mobile

Oct 17/22 We took our 1993 Pace Arrow 33' Motorhome in to get an estimate/quote on a reseal of the roof as being first time owners notice the sides of the roof on the awning side of the unit were cracking and starting to curl. The technician went up on the roof and poked around for about 20 minutes, came down, we went into the reception area and he and the receptionist proceeded to compile a quote with 2 options. The first option recommended a new roof to the tune of $8600 and the second option was to reseal roof cut away bubbling parts reseal with eternabond supplied by me, the customer, $3600. We chose the reseal as the new roof was out of our reach at this time. We made an appointment for the work to be done the following Monday and would have to leave the unit there for 2 days. When picking up the unit, were told the bubbling hadn't been cut out too extensive - we were not notified they weren't going to perform the service as quoted AND no guarantee against damage or water intrusion because they use material I supplied and admittedly was a good product by them. They did not apply the eternabond as described they butted it up to the existing material and put a bead of something over top of the join. Did not go over the existing. I crawled up a ladder after getting the unit home and was appauled at the condition of the roof as it the side of the awning looked the same as it did when we dropped it to them. No evidence of leakage on the interior of the unit. AND still recommending a complete roof after this. There was not a big gap below the big bubble above the awning when we took it for an estimate.