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          Tools in Motion Auto Service has 1 locations, listed below.

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            Business ProfileTools in Motion Auto Service

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            Contact Information

            107 127 Kingsview Rd SE

            Airdrie, AB T4A 0A8

            Visit Website
            (587) 775-8939

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

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            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            107 127 Kingsview Rd SE, Airdrie, AB T4A 0A8
            BBB File Opened:
            11/12/2014
            Years in Business:
            11
            Business Started:
            26/9/2013
            Business Management
            • Tim Clark, Owner
            Contact Information

            Customer Contact

            • Tim Clark, Owner
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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Mr W

            13/12/2022

            I have dealt with Tools in Motion on a couple of different occasions, I thought *** the owner was excellent, ***** up front was decent. Now that I ran into a real problem with the car, they are sucking me dry financially... I recently dealt with ***** the new mechanic, poor communication skills, talks in riddles that you can't understand so you will agree to have them work on your car, spent over $2200 and my car was not fixed for the issue it was brought in for. Now being quoted an additonal $1700 with NO end in sight...They didn't fix the issue that the car was brought in for, I specifically told them the code was P052e, they are now saying it wasn't active only stored so they couldn't fix it. *** looked me straight in the eyes and promised me that they could fix it which they didn't, what a ****, sad way to run a company by lying to customers and taking their hard earned money $$$Stay as far away from these guys as you can, they cannot be trusted. My wife and I are being taken advantage of!!!!!Turn around, go back out the door and never look back, your wallet will thank-you Run, run, run as fast as you can 0 stars out of 5

            Tools in Motion Auto Service Response

            14/12/2022

            Yes, you did bring it in for a very intermittent P052E, ****. You came in to drop the key off for the next day, and as you were leaving , the car started bucking really bad. This set code P0339. You left the car with us instead of dropping it off overnight. We cleared faults and went for a road test. Only the P0339 set as an active fault. As I believe in transparency, you were informed of this and authorized us to diagnose this new fault. We isolated the fault to a failed crankshaft position sensor. There is a technical service bulletin to inspect and replace the tone wheel if necessary. This was all quoted for you. We explained that this likely will not fix your P052E fault but will fix the new bucking concern that was active and If the P052E returned, further diagnosis will be required. You authorized the repair. We even talked about this when the P052E returned and you couldn't acknowledge the conversation. I am sad that you chose not to mention this part of our conversation and that you are failing to acknowledge the true circumstances around our business transaction. If the P0339 has returned, I would be more than happy to address it for you.

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            BBB Alberta and East Kootenay

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