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Find a Location

Lube City (Country Village) has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLube City (Country Village)

    Tire Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Lube City (Country Village) has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      116 Country Village Rd NE, Calgary, AB T3K 2K9
      BBB File Opened:
      13/4/2016
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Started Locally:
      21/3/2016
      Business Incorporated:
      1/1/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Greg Paul, Vice President
      Contact Information

      Principal

      • Greg Paul, Vice President

      Customer Contact

      • Greg Paul, Vice President
      Additional Contact Information

      Fax Numbers

      • (780) 462-4450
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: A buyer’s guide to purchasing tires

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ozair K

      1 star

      21/10/2023

      I inquired about the tire sale they had advertised outside their shop (photo available). I waited for a long time for my turn, so I had to miss my Friday congregational prayers, instead I prayed alone in the car, and I was interrupted repeatedly and my car door was opened without seeking permission multiple times during prayers. All the customer service representatives were quite rude with me. Finally someone who called himself "***", though briefly he called himself "Jaydico" (the spelling of which might not be accurate). When I asked him about the tire ad, brought his calculator and just punched in how much I would have to pay for a tire or a set of 4 tires, not decribing the brand, *********, etc. He simply refused to tell me about the "Tire Sale" which was advertised outside Lube City. I was patient with him and repeated kept asking me about the details of the sale. Rather he kept saying that I need to pay $700+ for tire changes, the details of which he did not describe, while not answering my question. He said the "Tire Sale" ad means that Lube City sells tires, nothing more. When I insisted, he asked me to come to the office to talk about it. I did not see this a reasonable, so I did not follow him.Finally, he askked me to talk to BDM *****************************. I asked *************** about the ad, and said that they have some good deals at first, but then again started talking about what I would have to pay, rather than describing the advertised "Tire Sale". Then he asked me that give the phone to "***", and came back with the same script as "***". He started using foul abusive language and asked me to leave. I made notes about the incident and he came back to appease me, saying that he too is a Muslim, talking in a foreign langauge to break a deal. After leaveig, I took a photo of the ad. He quickly came to engage me, but I did not speak with him and left.I just want Lube City to improve customer service for their own good and do not wish any resolution.

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