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Find a Location

Tonka 4-Wheel Drive Ltd has 1 locations, listed below.

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    Business ProfileforTonka 4-Wheel Drive Ltd

    4 Wheel Drive Repair

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Tonka 4-Wheel Drive Ltd. is a 4x4 Speciality Facility. Complete Mchanical Services, Repairs, Suspension Lifts, Diesel Performance, Fabrication, CVIP's , Out of Province Inspections and Accessories. Tonka 4-Wheel Drive Ltd. is a AMVIC licensed business 


    Business Details

    Location of This Business
    7223 Girard Road, Edmonton, AB T6B 2C5
    BBB File Opened:
    7/6/1985
    Years in Business:
    39
    Business Started:
    1/5/1985
    Business Incorporated:
    1/5/1985
    Alternate Business Name
    • Tonka Truck Equipment
    • Division Of Tonka 4-Wheel Drive Ltd
    Business Management
    • Chyloe Bootsman, General Manager
    Contact Information

    Customer Contact

    • Chyloe Bootsman, General Manager
    Additional Contact Information

    Fax Numbers

    • (780) 466-0961
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Shawn D

    2 stars

    02/07/2024

    Good friendly knowledgeable people there. Good work done , incomplete but ok quality.Overcharged - worked on my unit for 9 hrs but charged 12 and not completely finished. Knowledgeable folks just a little ******. That's my story

    Tonka 4-Wheel Drive Ltd Response

    03/07/2024

    *****,Sorry to hear youre not satisfied with the work that was completed. As explained prior via email we have 14+ hours into your vehicle. we had multiple technicians working on it to have completed at the end of day. We invoiced you for the exact amount as quoted via telephone conversation weeks prior to your appointment, which was agreed-upon. You also expressed how you received estimates substantially higher.In regards to work, not being completed our understanding is the only thing that was remaining was the rear bumper brackets. The vehicle is equipped with an aftermarket rear bumper in which the bumper brackets that are included in your supplied kit are for the factory bumper. The aftermarket bumper is also equipped with the rear hitch receiver, If the brackets did possibly fit your aftermarket bumper, the hitch receiver, would not be safe to use. as per your request, we left them off. We take great pride in our service, and our truly sorry that you are not satisfied, We felt that we went above and beyond staying late to complete your vehicle and honouring the original quote, which was less hours than what we had into it.

    Local BBB

    BBB Alberta and East Kootenay

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