Business ProfileforZen Residential

Moved into the unit 7 days after the lease started. My unit was mostly completed/renovated. No notice was given about renovations being done to the unit. Damage from previous tenants was still visible and supplies from ************ were in my living room. The unit above me (where my former roommate moved too) was completely gutted. Moved in the same as me 7 days after the lease started. No sink in the kitchen, no cupboards in the kitchen, and no hood for the stove, The Stove and Fridge were in the living room. No sink/counter in the bathroom. The only source of water was the bathtub which they had not gotten around to replacing yet. After a week of people coming and going (with keys letting themselves in with no notice), Mayfield (now Zen) advised we would be financially compensated for the issues on moving in. Nothing was done. Noise complaints were ignored because it was outside quiet hours (the lease states all tenants should keep noise to a minimum 24/7). Final straw. On an 18-month lease had my 1-year inspection. during the inspection, the Regional Manager found garbage bags (filled with cardboard/non-biodegradable/not smelly items) and said the unit smelt like dirt and I had 1 week to clean it up. Served with illegal notice (not time and slipped under door not posted or handed to me). Managers didn't show up on the date for 2nd inspection. Showed up with 1hrs notice the following day. Asked to be released from my lease early due to the way the Regional Manager spoke to me and that they were not allowed in because no notice had been given. I was yelled at, told no, and that I would be breaking the lease and have to pay. They would take me to court, and report me to ****** Services because of the filth. Said she'd "believe it when she saw it" for me continuing to pay rent despite leaving early. Tried calling the office for someone higher up and got a call back from the same Regional Manager advising no one is higher than her, and she berated me again.