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Find a Location

Day Spring Concrete & Building Services Inc has 1 locations, listed below.

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    Business ProfileforDay Spring Concrete & Building Services Inc

    General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Spruce Grove, AB T7X 0C4
    BBB File Opened:
    18/11/2020
    Years in Business:
    7
    Business Started:
    18/11/2017
    Alternate Business Name
    • Day Spring Construction Inc
    Business Management
    • Ben Veitch, Owner
    Contact Information

    Principal

    • Ben Veitch, Owner

    Customer Contact

    • Ben Veitch, Owner

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Tyler F

    1 star

    25/01/2024

    At the beginning of November, my partner and I hired Day Spring Contracting for an array of garage renovations, including an epoxy floor installation. Initially, our interactions were promising and after we provided a 50% upfront payment we proceeded with the project. Regrettably, what began as a promising endeavor turned into a nightmarish situation. As we approach February, we continue to deal with the aftermath, having invested a substantial amount of time and money in the process.Following an unfortunate incident that led to the damage of an in-floor heating line, our heating system failed, forcing us to purchase a new boiler. Following ***'s recommendation, we hired a plumber for the purchasing and installation of the new boiler and repair the in-floor heat, only to discover that the hired professional violated multiple codes and exhibited poor workmanship and professionalism. This unfortunate turn of events led to a breakdown in communication between us and Ben.After weeks of minimal contact and avoidance of our attempts at communication, *** insisted on additional funds to continue the project. Due to temperature changes, he claimed he couldn't complete the task until April. This was particularly frustrating as we had intentionally hired him during warm weather for the epoxy work, but his lack of communication hindered progress. Upon receiving the final invoice, we discovered charges for incomplete jobs.After terminating the contract, *** entered our property in our absence, triggering our security system and prompting involvement from the local RCMP. Despite numerous attempts to contact him during this incident, we were consistently ignored, leading us to open an investigation with the authorities.In conclusion, our experience with Day Spring Contracting was ruined by mismanagement, poor communication, and a blatant disregard for our property and trust. I strongly caution others to approach this company.

    Day Spring Concrete & Building Services Inc Response

    01/02/2024

    We sincerely sympathize with this client's situation.In 100% righteousness, we did our very best to accommodate this client's every legitimate need.This client was respected and honored through the entire process.We had an inspection from the County to insure the highest standards with workmanship, honoring all building codes.Communication and management of all our projects is something that we value highly and take seriously.All of the financial charges made to this client were 100% legitimate.This client's property and home were cared for and respected.We will continue to hold this client and all of our clients in high regard.Sincerely

    Local BBB

    BBB Alberta and East Kootenay

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