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            Business ProfileHarris Kia

            New Car Dealers

            Contact Information

            2575 Bowen Rd

            Nanaimo, BC V9T 3L4

            Visit Website
            Email this Business
            (877) 806-2494

            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Harris Kia is a full service new and used vehicle dealership featuring Kia vehicles. We also have a full parts, accessories and tire business and service department.

            Products & Services

            Car, Trucks, Electric Cars, Service and repairs

            Business Details

            Location of This Business
            2575 Bowen Rd, Nanaimo, BC V9T 3L4
            Email this Business
            BBB File Opened:
            20/7/2005
            Years in Business:
            24
            Business Started:
            9/5/2000
            Business Incorporated:
            9/5/2000
            Type of Entity:
            Corporation
            Business Management
            • Ted Boyd, General Manager
            • Dave Bare, Dealer Principal
            • Craig Sabourin, Director
            Contact Information

            Principal

            • Ted Boyd, General Manager
            • Dave Bare, Dealer Principal

            Customer Contact

            • Ted Boyd, General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            26/05/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Complaint Details Unavailable
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Caitlin V

            27/11/2023

            I bought a used car for 25k. Thousands of dollars in repairs within the first year now there is a factory paint defect and it’s starting to peel. They won’t cover it even though there’s a major class action lawsuit. Customer service was horrendous and all they wanted to do was give me less than what I owed on my current loan and sell me a new car. They could paint the car to resell it again, but he wouldn’t help me. I have called for months and been thrown to the wayside. Do not shop here Eve.

            Harris Kia Response

            04/12/2023

            Unfortunately, if there is a paint defect it is a manufacturer issue. I understand the customer's frustration but we can't give someone the same amount for their trade that they paid a year ago. Although we have not heard of any paint related lawsuits, we have instructed the customer to reach out to the manufacturer with their concerns. There is nothing else we can do at the dealership level. I hope this helps clarify the issue.
            Read 1 More Customer Review

            Local BBB

            BBB serving Vancouver Island

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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