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          MyCRC has 1 locations, listed below.

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            • Certn

              300 - 1006 Fort St Victoria, BC V8V 3K4

              BBB Accredited Business

            Business ProfileMyCRC

            Background Checks
            BBB accredited business

            Contact Information

            300 - 1006 Fort St

            Victoria, BC V8V 3K4

            Visit Website
            (844) 987-0690

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            Customer Reviews

            1.73/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 30/4/2020

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Certn is a people data platform that helps businesses perform comprehensive background checks on employees and contractors around the world faster than ever before. For companies all over the world, Certn returns domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification and more in typically less than 15 minutes.  

            MyCRC (My Criminal Record Check) and related services allow individuals to complete criminal record checks on themselves in minutes. This service is great for volunteers, employees who are required to provide a criminal record or police check. It's also great for curious individuals looking to confirm a criminal record.

            MyCRC checks cannot be used as vulnerable sector checks.

             

            Products & Services

            Criminal Record Checks , RCMP Checks , CPIC Checks , Identity Verification , Credit Reports , Education Verification , Employment Verification

            Business Details

            Location of This Business
            300 - 1006 Fort St, Victoria, BC V8V 3K4
            BBB File Opened:
            9/4/2020
            Years in Business:
            8
            Business Started:
            13/10/2016
            Business Incorporated:
            30/6/2017
            Accredited Since:
            30/4/2020
            Type of Entity:
            Corporation
            Alternate Business Name
            • Certn
            Business Management
            • Mr. Andrew McLeod, CEO
            • Mrs. Elle Herron, Director, Customer Success
            • Taylor Martin, Director of Operations
            Contact Information

            Principal

            • Mr. Andrew McLeod, CEO

            Customer Contact

            • Taylor Martin, Director of Operations
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            26/01/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Couple weeks ago (01/13/2023) I paid to get a records check. They rplied saying my photos did not work. No worries replied with new ones like it said to do. Couple days later i get another email saying I need to send photos. I replied saying I hope they had good security and it would be the last time im sending photos of me with my id. No word from them since. I have sent an email asking if the check was done... no reply. I sent an email saying I needed it done or a refund... no reply. I sent another email asking for a refund... no reply. So now I have sent an email demanding a refund, with a screenshot of the sent email with the info they asked for... no reply. * ***** ** *** ** *** ***** ****** **** ** *** *** ******** ********
            Read More
            Read 8 More Complaints

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            EDI S

            09/10/2024

            Not realizing that MyCRC is a 3rd party for a background check (my fault for not being diligent), I input all my personal information and took my picture. When I arrived at the credit card payment section, I just became aware that it is a 3rd party background check company. Feeling not safe using the service, I wanted and tried to delete my personal information which I provided but was not successful. So I now worry that my personal information will be used for future fraud. The reason for writing this review is to get a reply from MyCRC assuring me that all customers' personal information in their data base will not be used for something else in the future and will be deleted. Hope to get the reply.
            Read 12 More Customer Reviews

            Local BBB

            BBB serving Vancouver Island

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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