Business ProfileforLuv-A-Rug Services Inc.
Additional business information
BBB4Good Verified Business
Approved as a BBB4Good Verified purpose-driven business for incorporating community and/or environmental impact into their business model.
Torch Award Winner
WINNER of the 2023 BBB Torch Award for Customer & Specialty Cleaning.
WINNER of the 2022 BBB Torch Award for Customer & Specialty Cleaning.
WINNER of the 2021 BBB Torch Award for Customer & Specialty Cleaning.
WINNER of the 2018 BBB Torch Award for Carpet Cleaners / Community Service.
WINNER of the 2024 BBB Torch Award for Carpet Cleaning & Janitorial
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Luv-A-Rug handles all rugs. Ask about their guaranteed pet odor control, rug repairs, and appraisals.
Customers can choose to deliver rugs to 445 Beta Street or they can inquire about their Limited FREE pickup and delivery all over Vancouver Island, Gulf Islands and Powell River.
Members of the Academy of Oriental Rugs and have taken the "Do No Harm" pledge for rugs. Luv-A-Rug does not clean in a tub with other rugs nor do they use Di-Chlor.
Transform your rug from dull to spectacular. Visit Luvarug.com and let real and authentic rug washers help you fall in love with your rug all over again.
Products & Services
Business Details
- Location of This Business
- 445 Beta St, Victoria, BC V8Z 1A9
- BBB File Opened:
- 2/5/2006
- Years in Business:
- 28
- Business Started:
- 1/12/1996
- Business Incorporated:
- 3/12/1996
- Accredited Since:
- 14/1/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Luv-A-Rug
- Hours of Operation
Primary
- M:
- Closed
- T:
- 6:00 AM - 1:00 PM
- W:
- 6:00 AM - 1:00 PM
- Th:
- 6:00 AM - 1:00 PM
- F:
- 6:00 AM - 1:00 PM
- Sa:
- 8:00 AM - 3:30 PM
- Su:
- Closed
- Business Management
- Steve "Dusty" Roberts, President
- Contact Information
Principal
- Steve "Dusty" Roberts, President
Customer Contact
- Steve "Dusty" Roberts, President
- Additional Contact Information
Phone Numbers
- (250) 590-6210Other Phone
- (250) 590-6210
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
14 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Derek W
5 stars03/05/2024
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