Business ProfileforProline Roofing & Gutters
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Proline Roofing & Gutters is a full service roofing and gutter contractor providing both residential and commercial sloped and flat roof installations. Service items include but aren't limited to Torch-On, Fiberglass Shingles, TPO, Standing Seam Metal, Skylights, Custom Flashing, 5" K-Style Aluminum Gutters, Aluminum Downspouts, Leaf Guard and Fascia Board. Our busy repair/maintenance division also supports customers with sloped and flat roof repair needs that allow them to maximize their roof system's life expectancy.
Products & Services
Business Details
- Location of This Business
- 1055 Alston St, Victoria, BC V9A 3S6
- BBB File Opened:
- 20/7/2005
- Years in Business:
- 24
- Business Started:
- 27/9/2000
- Business Incorporated:
- 27/9/2000
- Accredited Since:
- 3/12/2001
- Licensing Information:
- IKO Certified Installers (BC97)
Firestone Red Shield Applicator (13721)
- Type of Entity:
- Corporation
- Alternate Business Name
- Proline Roofing Ltd.
- Proline Gutters
- Business Management
- Mauricio Reyes, Owner
- Kevin Spahn, Office Manager
- Contact Information
Principal
- Mauricio Reyes, Owner
Customer Contact
- Mauricio Reyes, Owner
- Kevin Spahn, Office Manager
- Jennifer Soucy, Receptionist
- Additional Contact Information
Fax Numbers
- (250) 475-1314Primary Fax
Email Addresses
- Primary
- Complaint
- (250) 475-1314
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Bryan W
5 stars24/12/2023
Proline Roofing & Gutters Response
09/01/2024
Dear Bryan and church board,
Thank you so much for taking the time to write a 5-star on the BBB website regarding your recent experience with our gutter division. It was a challenging project, and we appreciated everyone's patience throughout. We are truly grateful for the business opportunity and that everything came together, and thank you in advance for recommending us to others going forward. All the best, and blessings to everyone. Sincerely, Kevin S. Office Manager
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.