Business ProfileforFLOFORM Countertops
Additional business information
PRICES:
All prices shown on price list are F.O.B. our warehouse and are subject to change without notice. Price changes will be announced as soon as possible.
ORDERS:
All orders are subject to our acceptance and all materials are subject to prior sale. Orders for special order colors or sizes must be covered by a purchase order. ONCE ACCEPTED THESE "special orders" ARE BINDING AND CANNOT BE CANCELLED. All orders received over the telephone will be read back and verified. Once verified, the orders are taken as correct and are the responsibility of the person placing the order.
RETURNS
Bevel-Form and Custom-Form Tops are made to order and are not returnable. Flo-Form Tops, in saleable condition, may be returned via prepaid freight for salvage, provided approval is obtainted from compamy prior to return. All returns are subject to a 20% restocking charge.
CLAIMS
Claims for goods damaged in transit must be made by the consignee to the carrier. No exceptions.
WARRANTY-LAMINATE
All Custom Counter Tops Ltd. products are warranted to the original purchaser, to be free from manufacturing defects for a five year period from the shipping date on the invoice. This warranty covers the product only and does not include labor to remove and reinstall or transportation costs unless Custom Counter Tops Ltd made the original installation. All Custom Counter Tops will be manufactured with butt joints at all corners unless otherwise specified. Corners with no seams are not guaranteed against stress cracking at the corners.
If manufacturing defects appear after the expiry of the five year warranty period, we will inspect the product and consider an adjusted compensation on an indicidual case basis.
MARBLE AND LAMINATE
It is the responsibility of the purchaser to check all merchandise for flaws, defects or damages before signing the delivery documents. There is NO WARRANTY, implied or otherwise on damage in transit or installation or any subsequent damage by heat, impact or as a result of abnormal water conditions. Multiple Methods
At-a-glance
Customer Complaints
6 complaints closed in last 3 years
4 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 125 Hamelin St, Winnipeg, MB R3T 3Z1
- BBB File Opened:
- 30/4/1982
- Years in Business:
- 63
- Business Started:
- 1/1/1961
- Business Started Locally:
- 1/1/1976
- Business Incorporated:
- 1/10/1997
- Accredited Since:
- 1/5/2000
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 400
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:30 PM
- T:
- 9:00 AM - 5:30 PM
- W:
- 9:00 AM - 5:30 PM
- Th:
- 9:00 AM - 5:30 PM
- F:
- 9:00 AM - 5:30 PM
- Business Management
- Mr. E.J. (Ted) Sherritt, C.E.O.
- Mr. Don Rempel, Branch Manager
- Ms. Karen Teasdale, Vice President of Finance
- Contact Information
Principal
- Mr. E.J. (Ted) Sherritt, C.E.O.
Customer Contact
- Mr. E.J. (Ted) Sherritt, C.E.O.
- Mr. Don Rempel, Branch Manager
- Ms. Karen Teasdale, Vice President of Finance
- Additional Contact Information
Fax Numbers
- (204) 475-9295Primary Fax
- (306) 664-2172Other Fax
Phone Numbers
- (306) 665-7733Other Phone
- (306) 721-2220Other Phone
- (204) 475-9295
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
28/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Angela G
1 star18/06/2024
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