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          Waverley Chrysler Dodge Jeep Ram Ltd. has 1 locations, listed below.

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            Business ProfileWaverley Chrysler Dodge Jeep Ram Ltd.

            Used Car Dealers
            BBB accredited business

            Contact Information

            1700 A Waverley St

            Winnipeg, MB R3T 5V7

            Get Directions
            Visit Website
            (204) 661-5337

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/8/2015

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Waverley Chrysler Dodge Jeep Ram was opened for the purpose of bringing a higher-quality dealership experience to the people of Winnipeg. We strive to be your one stop shop for your vehicles needs.

            Products & Services

            Some of our many services include:
            -New and Used Vehicle Sales
            -Mopar Parts Department
            -Service Center
            -State-of-the-Art Colision Center
            -Viper Cafe

            Business Details

            Location of This Business
            1700 A Waverley St, Winnipeg, MB R3T 5V7
            BBB File Opened:
            26/9/2007
            Years in Business:
            17
            Business Started:
            26/9/2007
            Accredited Since:
            10/8/2015
            Number of Employees:
            80
            Hours of Operation

            Primary

            M:
            9:00 AM - 9:00 PM
            T:
            9:00 AM - 9:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Business Management
            • Mr. Daniel Adelman, General Sales Manager
            Contact Information

            Principal

            • Mr. Daniel Adelman, General Sales Manager

            Customer Contact

            • Mr. Daniel Adelman, General Sales Manager
            Additional Contact Information

            Fax Numbers

            • (204) 269-3283
              Primary Fax
            • (204) 667-0897
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            14/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I got this vehicle on May 4; a 2018 ****** Rogue fr. Waverley Chrysler. I bought extended warranty w said vehicle. But on June 14th/23 the temp. In the vehicle read -40 outside and the radiator fan/cooling fans stopped working. I call Waverley & they tell me to take it to ****** service dept. Because the Waverley service dept would be a long wait & it's a ******, they sold it for ******, they said. ****** srv dept. gave me a date of June 29 of when they can look at it. Ok, great! ****** wants to call my warranty provider to open a claim. It took me forever to find out who my provider was. ****** then proceeds to do the work, after he finds out, yes yay I am covered because he spoke to *** ****** **** ****** then sends invoice to *** ****** *** but they won't pay the $*** BECAUSE the car was supposed to go to the place I bought it from! But Waverley told me to take it to ****** in the first place. ****** then tells me he just needs a sublet p.o. from WAVERLEY, like they just Sublette the work to ******. WAVERLEY won't pay because the invoice from ****** has 3 Diagnostic tests (that can be done at Waverley srv dept). But they told me to go to ******. **** there's 2 Diagnostic tests or the other little add ons they charged. But why did ****** call *** to see if I'm covered but don't ask if he does the work is it covered. Or why did Waverley say to go there. Or why is Waverley all of a sudden saying they can do Diagnostic tests at there service dept.& to find out from ****** why all the Diagnostic testing & extra things they did for $***. *** it's fixed ready to be picked up. I had it a month. I'm making my payments but no car. * **** **** ******** *** **** ** ******* * ** ****** **** **** *** ******* *** **** ** ****** ** ****** **** On the invoice in the first Diagnostic test ****** fixed the wiring to the outside temp which in turn fixed the cooling fans but he charged for another Diagnostic test to see if they were working
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michelle T

            08/09/2023

            Poor communication and service I recently got a 2020 Suburban RST May 5, 2023. I took the vehicle for a test drive and knew immediately that I wanted the vehicle. The sales person told me that the vehicle had transferable bumper to bumper warranty, extended warranty, tire warranty, and undercarriage warranty. He also told me that when I take the vehicle home that it would have a full tank which it didn't. I picked it up with an eighth of a tank. When I took the vehicle home the sales person told me that the warranty information package and the gas card are being mailed to me and that i should receive it in a few days which never happened. I have asked repeatedly since then. It is now September 8, 2023 and i still have not received anything. I recently went for an oil change and the person who did my oil change said i need to get my struts and shocks looked at. So I took the vehicle back to Waverley and they told me that I do need to replace them and that the cost would be covered and that I wouldn't have to pay anything. So now I will be getting a full vehicle safety to ensure that this vehicle is safe which I don't think it is. I was told to bring my vehicle in on September 7, 2023 for repairs as on August 31, 2023 I was told that the parts were being ordered from ****** ********** On September 7, 2023 I went to ****** ********* and talked to them and they told me my vehicle was not at that dealership as I was told nor was the vehicle booked or parts were ordered. I am now awaiting for a response as to when my vehicle will be fixed and when the transfer of warranty(s) will be done. I had to get the schedule B form from the chevy dealership and send that off to the sales person I deal with at Waverly. I am dissatisfied with communication and how long everything is taking. I love my vehicle and just want to feel safe driving it as it should be when getting a new vehicle.

            Waverley Chrysler Dodge Jeep Ram Ltd. Response

            11/09/2023

            Thank you for reaching out and explaining your concerns . The vehicle was delivered with a half tank of fuel. A *** ** gas card was mailed out to you to satisfy your concern regarding the full tank that was promised. I can confirm that the vehicle does have an extended warranty as advised. Waverley Chrysler is authorized to facilitate any warranty work required. I can assure you that this vehicle has had a complete certified pre owned safety inspection completed. I am unsure as to what your are visiting other dealerships to assess any concerns. We show that you were at the dealership last on August 23 to have a tire repaired. It is my understanding that a service appointment is in place for you to bring in your vehicle on Thursday September 14 . I trust that the concerns will be taken care of when we have the opportunity to inspect the vehicle and address any concerns.
            Read 1 More Customer Review

            Local BBB

            BBB Central Canada

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