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          Find a Location

          Bell Aliant has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bell Aliant

              Fort William Building, Box 2110 St. John's, NL A1C 5A6

              BBB Accredited Business

            • Bell Aliant

              5201 Duke Street Halifax, NS B3J 1N9

              BBB Accredited Business

            Business ProfileBell Aliant

            Telephone System Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            Fort William Building, Box 2110

            St. John's, NL A1C 5A6

            Visit Website
            Email this Business
            (866) 425-4268

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.1/5

            Average of 58 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            121 complaints closed in last 3 years

            30 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/10/1976

            Years in Business: 114

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Bell Aliant has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bell Aliant

                Fort William Building, Box 2110 St. John's, NL A1C 5A6

                BBB Accredited Business

              • Bell Aliant

                5201 Duke Street Halifax, NS B3J 1N9

                BBB Accredited Business
              Location of This Business
              Fort William Building, Box 2110, St. John's, NL A1C 5A6
              Email this Business
              BBB File Opened:
              15/7/1988
              Years in Business:
              114
              Business Started:
              22/4/1910
              Accredited Since:
              1/10/1976
              Business Management
              • Escalations Department, Customer Relations Specialist
              Contact Information

              Principal

              • Escalations Department, Customer Relations Specialist

              Customer Contact

              • Escalations Department, Customer Relations Specialist
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              121 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/08/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I am ***** ********. My mother, ***** ********, is the account holder and a 50-year customer of Bell. Her home phone and internet have not worked for six weeks. She continues paying the bill, and Bell happily accepts her payments with no services. I have contacted the **** and customer service five times over the past weeks, and Bell Aliant responded in the following way, 1. I will not permit myself to speak with a supervisor as this is per the customer service reps in the Philippines, who advised that it is against company policy and they can not get a supervisor. 2. Bell Aliant will not cooperate with the ****, which is trying to resolve the issues. 3. Bell Aliant will not permit me to cancel my service and let me take my business to ******** as advised by the customer service reps in the Philippines. Are not permitted to cancel a service
              Read More
              Read 120 More Complaints

              Customer Reviews

              58 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Darrell R

              20/10/2024

              Our dissatisfaction starts a number of years ago, first with cellular. A promise made on a phone deal which was not honoured. Eventually switched to another provider with much better service. Internet we did not have much for options. First few years service was good. This May, after contacting Bell about a modem/router that was giving spotty signal in our home, they suggested sending us a newer model which I took was offered at no charge of providing we returned the old modem, which we did. Consequently, we were charged a rather large sum for the new router and it took months to acknowledge that they received the old one. Finally, in September , they threatened to cut service in the bill wasn’t paid by Oct 7. A payment was made Oct 1, they cut our service Oct 2! We have returned the new router and let them know we are done. Now with ********.
              Read 57 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Atlantic Provinces

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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