Business ProfileforDiscount Appliances Inc.

On May 11, 2023 and June 15, 2023 BBB attempted to send
correspondence to Discount Appliances Inc at 230 Wyse Rd Dartmouth NS B3A 1M9, as well as via email.

If you have information that would assist your BBB in developing a report, please
speak with a BBB Marketplace Counsellor.


BBB Serving the Atlantic Provinces has concluded an Investigation into the status of Discount Appliances Inc.
The Investigation was prompted by several phone inquiries and thirty-six formal complaints against Discount Appliances Inc.  After multiple attempts to contact this business via postal mail, e-mail, and phone we were unable to contact the business. The consumers report the appliances stop working a short time after purchase, the contract that is signed by consumer states there will be no refunds issued; Only in-store credits will be issued. When they contact Discount Appliances Inc. to resolve the issue, Discount Appliances Inc. does not return calls or tells the consumer that it is their responsibility to transport the appliance back to their warehouse to have it repaired.


 Tips for purchasing appliances:


• Avoid Impulse Buys : Especially if you dislike shopping for appliances, it’s easy to fall into the trap of buying the first thing that looks good. To avoid disappointment later, it’s best to make an informed decision instead. Go into appliance shopping with a list of features that are a priority for you. This could include qualities such as, “energy efficient,” “quiet,” or “lifetime warranty.” Compare different models, and consider waiting until you find what you want on sale. If you just can’t handle avoiding impulse buys, try bringing a family member or friend who can help you keep a level head!
• Know What You Need: It might be tempting to get the prettiest appliance or the one that’s on sale, but it’s more important that your appliance suits your individual needs. If you tend to keep a lot of food in the freezer for later, even the most expensive fridge will be disappointing if it doesn’t have enough freezer space. A huge washer/dryer combo is great for certain homes, but if you don’t do large loads of laundry, they would be a waste of money.
• Read the Fine Print: Before you make a purchase, take a look at the instruction manual. Particularly for high-tech, modern appliances, you can pay a lot of money for complex, precise options. This is great if you know how to work the machine and will use those settings. However, if you only need simpler options, there’s no need to pay extra for settings you won’t use.
• Take Measurements: It’s an unfortunate truth that sometimes the perfect appliance just won’t fit in your house. Be sure to take measurements of the space where the appliance will sit and compare it to the appliance’s size. Pay attention to all dimensions: width, height, and depth. Also don’t forget to measure the path leading up to the location. It’s a horrible feeling to realize that the new fridge will fit perfectly into the kitchen spot, but won’t go through the door or hallway leading to it! If in doubt, make a map of every important angle and space in the house and bring it to the showroom.
• Don’t Fall for Looks Alone: When planning your house, it’s tempting to go for the unit that looks best with the surroundings. Unfortunately, the appliances that will perform the best are not necessarily the ones that will look the best with your décor. Decide what is most important to you, and be prepared to deal with the consequences if you make a purchase based more on looks than efficiency and reliability.
•  Listen to the Machine: If sound levels are important to you or certain noises grate on your nerves, don’t forget to listen to an appliance before purchasing it. An extremely noisy washer and dryer might work in one home but not another. For example, extra noise can become a problem if the laundry room is directly connected to the living room.
• Don’t Forget the Extras: Some appliances require supplemental equipment to work properly. This includes things like the right kind of exhaust fans and vents for a particular cooktop or dryer. If you purchase a powerful washer for an upstairs laundry room, make sure the floor can handle the stress. It’s also important to include a drain tub for your washing machine, especially for upstairs units where water would cause huge amounts of damage to the floor and rooms below.