Business ProfileforYum! Restaurants Canada
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 101 Exchange Ave, Concord, ON L4K 5R6
- BBB File Opened:
- 14/11/2007
- Alternate Business Name
- KFC
- Pizza Hut
- Taco Bell
- Contact Information
Principal
- Mr. Jon Prinsell, President/CEO
Customer Contact
- Mr. Jon Prinsell, President/CEO
- Additional Contact Information
Fax Numbers
- (416) 739-7762Primary Fax
Phone Numbers
- (866) 364-0862Other Phone
- (866) 364-0846Other Phone
Email Addresses
- Primary
- (416) 739-7762
Customer Complaints
20 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/12/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
*** ************
I placed an online order for pick up in store on 11/28/2023. It gave me an error and logged me out of the website so I logged back in again and placed my order. Later I got two confirmation emails. The same order went through twice. I called the store multiple times and no answer. I picked up only one order I called ************** on 11/28/2023 and given a ticket # ****** and told me they couldn’t give me a time line for a refund. Called again on 12/04/2023 at 11:50 am and was told again it was escalated. Called again on 12/11/2023 at 3:21 pm the agent now tells me a refund should only take 3-5 business days. It’s now 2 weeks and no refund and again told it’s been escalated.
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kelly H.
1 star03/07/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.