Business ProfileforMotion LP

I purchased a wheelchair from Motion for just under $6000 last March 2023 and as of today Dec 13, 2023 it still does not work correctly. I'm on my third wheelchair after the last two had defective wheels and this wheelchair arrived with wheels not rated for my weight and which were not correctly fitted such that when used, the wheels rubbed against the arm rests to the point the chair could not be self propelled. I live alone and depend on a wheelchair to get around. At the time this wheelchair arrived I had already been largely isolated in my apartment for months, desperate for a wheelchair to attend medical appointments and physiotherapy I was forced to use the chair as delivered without armrests leading to damage to my $900 cushion and clothing. Because the supplied replacement wheels were not appropriate for my weight the wheels buckled and many spokes became loose after a single use. When I requested warranty repair on the wheels the salesperson who sold me the chair came to my home and told me the wheels would not be replaced or repaired on warranty as the manufacturer had supplied unapproved wheels without their permission. So now I am expected to pay hundreds more dollars to buy new wheels for a wheelchair that was never delivered in proper working condition because Motion and the manufacturer are passing the buck back and forth. All I want is the chair I paid for. This isn't like other consumer products, I depend on this wheelchair to live. To say I was treated poorly would be an understatement. *** ******** ******* ****** *** **** ** ******** *** ********* ******* ** *** ***** *** *** ** ******* ****** ** ** ****** **** **** * ** **** ******** **** * *** ****** ******** ** *** ****** ** ** *******  All I want is the chair I paid for.