ComplaintsforPirate Cove Marina
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Complaint Details
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Initial Complaint
01/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I found out yesterday why there was damage to my boat after this establishment loaded it onto my boat last fall. At my new marina they lifted my boat off the trailer to paint the boat and repair the hull damage. They damaged the front bunk boards somehow ripping it from the boat frame. The owner refuses to discuss the issue with me.Business response
03/06/2022
Good afternoon,
As of April 1st, 2022 this customer has left our establishment with his boat. We have not seen, received a phone call, or email since his last email to us of NEVER to contact him again. This complaint has no merit.
Kind regards,
***** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.