Business ProfileforTRS Waterproofing & Drainage
Additional business information
On March 5, 2024, BBB Serving Western Ontario requested that the business substantiate or discontinue the advertising claim: “100% Satisfaction Guaranteed" and "Satisfaction Guaranteed"
The BBB Code of Advertising states:
20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
As of April 2, 2024, the business has not responded to our request.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1349 Lyndon Way, Kingsville, ON N9Y 2R2
- BBB File Opened:
- 19/4/2018
- Years in Business:
- 11
- Business Started:
- 29/4/2013
- Type of Entity:
- Corporation
- Alternate Business Name
- TRS Excavating Waterproofing & Trucking
- Business Management
- Mrs. Jacqueline Ingratta, Administrator
- Contact Information
Principal
- Mrs. Jacqueline Ingratta, Administrator
Customer Contact
- Mrs. Jacqueline Ingratta, Administrator
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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