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Find a Location

Sundial Homes Limited has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sundial Homes Limited

      500 - 4576 Yonge St North York, ON M2N 6N4

    • Sundial Homes Limited

      101 - 4576 Yonge St North York, ON M2N 6N4

    Business ProfileforSundial Homes Limited

    Home Builders
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Sundial Homes Limited has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sundial Homes Limited

        500 - 4576 Yonge St North York, ON M2N 6N4

      • Sundial Homes Limited

        101 - 4576 Yonge St North York, ON M2N 6N4

      Location of This Business
      500 - 4576 Yonge St, North York, ON M2N 6N4
      BBB File Opened:
      29/10/2004
      Alternate Business Name
      • Sundial Homes (Wentworth) Limited
      Contact Information

      Principal

      • Mrs. Elena Reid, Manager, Sales & Marketing

      Customer Contact

      • Ms. Beth Sommer
      • Mrs. Elena Reid, Manager, Sales & Marketing
      Additional Contact Information

      Fax Numbers

      • (416) 224-1214
        Primary Fax
      • (416) 224-9421
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      S. K.

      1 star

      02/10/2023

      Worst customer service, ***** **** ************ After closing they don’t even look at you, don’t even follow warranty, ***** ** **** **** ******* ********** ** **** ***** ***** ***** ***** **** ******** really disgusted

      Sundial Homes Limited Response

      23/10/2023

      Dear Homeowner, We are sorry to hear of your disappointment with our customer service. As a new home builder, we take pride in our service delivery model where customer satisfaction is one of our highest priorities. We strictly adhere to the warranty guidelines set by Tarion and ensure that our homeowner’s concerns are responded to with care and in a timely manner. Our site coordinators liaise with the trades and make their best effort to ensure that service standards are maintained throughout the 3-warranty periods and beyond. We take your review very seriously and would like to learn more about your experience such as where you purchased your home, which community and what stage are you in the warranty periods. This way we can do a thorough investigation of the situation and identify the areas in our service department that require improvement. We sincerely hope that you would contact our customer care department at ************@************.com or ###-###-#### Ext. ***. to discuss further. Looking forward to hearing from you.

      Customer Response

      25/10/2023

      Well there is no point of emailing at your customer service, you guys do nothing, I have emailed your customer service and CC it to the site coordinator aswell but no one bothered replying to my email except the site coordinator who is **** since the day one, she gets irritated when you ask her something, never picks up a call, worst customer service, by the way the community is “your ***** ******* west burlington “ worst decision of my life, this is my 3rd house through builder, I had amazing experience with the first 2 and I thought all builders would be same and went with “Sundial” WORST DECISION,,, worst customer service, we are still waiting for our 30 days warranty form repairs , for one thing we have to email 50 times, when I say 50 times I actually mean it, I have all the records , all the emails, for one thing I sent her 50 emails with pictures and still standing on 0, she says oh you didn’t send this picture before, really disappointed, will go for conciliation with Tarion because 2 main things in warranty repair is not done yet and she didn’t give any estimated time for it, will definitely go

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