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Find a Location

Futuric Kitchens (Ottawa) Ltd has 1 locations, listed below.

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    Business ProfileforFuturic Kitchens (Ottawa) Ltd

    Cabinets

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    830 Industrial Avenue, Unit 4, Ottawa, ON K1G 4B8
    BBB File Opened:
    1/1/1984
    Years in Business:
    48
    Business Started:
    1/1/1976
    Number of Employees:
    6
    Business Management
    • Mr. Michael Teggart, Owner
    Contact Information

    Principal

    • Mr. Michael Teggart, Owner

    Customer Contact

    • Mr. Michael Teggart, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Robin F

    1 star

    22/03/2024

    Finally completed kitchen update after 3 months. Some of the original materials were incorrect. Took 7 weeks to get replacements. Hot glue was left on 2 cupboards and had to be replaced. Some work was done by another contractor and Futuric would not take it off their bill. 90% of communication had to be initiated by us to try and get information or dates. Discussions to resolve the final bill were useless. No empathy shown. No, not even a token amount of reduction, was offered in light of the extended delays and incorrect products. Would not recommend them. If you do use them get a detailed listing of work to be done with the detailed associated costs and be prepared to do initiate all follow up as the process proceeds

    Futuric Kitchens (Ottawa) Ltd Response

    27/03/2024

    Hello *****, Thank you for taking the time to review our company. Unfortunately with large renovations, it is not uncommon that things need to be adjusted along the way and the turnaround time to receive materials is out of our control. The glue that was left on 2 doors occurred when the quartz countertop was installed and we reordered them immediately. We could not offer you a discount off your bill as all the work and products you received were included in your signed contract. We do apologize for the delays and understand your frustration. You are left with a beautiful new kitchen and we hope you enjoy it for many many years! Take care, Futuric Kitchens

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    Better Business Bureau of Greater Ottawa

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