Business ProfileforShopify Inc.
Additional business information
Consumers who purchase from a Shopify merchant are dealing directly with that merchant and Shopify is not a party to the transaction. For legal and security reasons, Shopify is not able to disclose any merchant's contact information that isn't already publicly available. The majority of merchants will have posted their business contact information on a 'Contact Us' page or in their site's footer. Consumers may also review the merchant's social media pages to see if contact information is available.
Consumers who do not receive their order within a reasonable timeframe can file a claim through PayPal, or their financial institution.
At-a-glance
Customer Complaints
1,053 complaints closed in last 3 years
660 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 151 O'Connor Street Ground Floor, Ottawa, ON K2P 2L8
- BBB File Opened:
- 21/12/2010
- Years in Business:
- 19
- Business Started:
- 1/1/2005
- Business Incorporated:
- 30/11/2011
- Accredited Since:
- 19/1/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 847871746 for this business, issued by Canada Revenue Agency
These agencies may include:
Canada Revenue Agency
875 Heron Road, Ottawa Technology Centre
Ottawa ON K1A 1
BBB records show a license number of 4261607 for this business, issued by Industry CanadaThese agencies may include:
Industry Canada
235 Queen Street, 5th floor, West Tower
Ottawa ON K1A 0
- Type of Entity:
- Corporation
- Alternate Business Name
- Shop Pay
- Jaded Pixel Technologies Inc.
- Shopify.com
- Business Management
- Mr. Tobias Lutke, President/CEO
- Mr. Mark Hayes, Director of Communications
- Ms. Allison Sadler
- Contact Information
Principal
- Mr. Tobias Lutke, President/CEO
Customer Contact
- Ms. Allison Sadler
- Additional Contact Information
Phone Numbers
- (613) 241-2828Other Phone
- (888) 329-0139Other Phone
- (613) 241-2828
Customer Complaints
1,053 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Customer Reviews
148 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ryan G
1 star14/11/2024
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